Privacy policy

Privacy Policy

Last Updated: June 2026

Welcome to Softym. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely through third-party payment providers)

Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited on our website

  • Date and time of visits

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding orders and account activity

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Send promotional emails and marketing communications (where permitted by law)

Payment Processing

We do not store your complete payment card details. Payments are processed securely through trusted third-party payment providers that comply with applicable security standards.

Sharing Your Information

We may share your information with:

  • Shipping and logistics providers

  • Payment processors

  • Website hosting and technology service providers

  • Legal authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Enhance user experience

You can disable cookies through your browser settings, although some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location and applicable laws, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Object to certain processing activities

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Store Name: Softym
Email: info.gptgoo@gmail.com

We will make reasonable efforts to respond to your inquiries in a timely manner.